Contract Cancellation

We are sorry to hear that you wish to cancel your contract with us.

Please note that license renewals are for a 12 month period and if you cancel a license before the end of that period the remaining balance will become due.

In our commitment to continuous improvement would you please provide as much information with regards to why you are cancelling your contract including:

• Which systems you have changed or are migrating to.
• If you spoke to our team about alternative options
• If the the decision is based on cost.
• If the decision is based on technical issues
• If the decision is based on customer service problems.