Customer Story

Galleon Supplies streamlines accounts and e-commerce with 11+ years of integration

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Introduction

For over a decade, Galleon Supplies has relied on Zynk as the quiet engine powering its accounting and e-commerce operations. As a long-established supplier operating in a fast-growing, high-volume B2B market, the business required an integration platform it could trust to scale without disruption.

From an early Sage 200 integration through to a major migration onto Shopify Plus, Zynk has delivered the stability, automation, and reliability needed to support continuous growth, allowing Galleon Supplies to focus on customers, not manual processes.

Challenge

Founded in 1970, Galleon Supplies has grown from processing 10–15 orders per day to handling an average of 200+ daily orders across multiple sales channels & websites, including; Galleon Supplies, Easy Gloves, and Loo and behold. Early on, the business needed a dependable way to connect its e-commerce platform with Sage 200, ensuring orders, payments, and stock data flowed accurately into the accounts team without manual intervention.

As the business evolved, so did its technology stack. A recent strategic migration to Shopify Plus introduced new complexity, particularly around B2B trading, credit control, payment terms, and multiple Shopify storefronts. Any new project needed to preserve stability for the accounts team while supporting modern B2B commerce workflows at scale.

Customer Testimonial

We would recommend Zynk because it just works. Once it’s set up, everything runs quietly in the background, orders sync, payments reconcile, and stock stays accurate without constant checking or intervention.

Jason Caddy

General Manager - Galleon Supplies

Solution

Galleon Supplies originally selected Zynk to integrate directly with Sage 200, driven by the needs of the accounts department. The integration proved so reliable that, during their large-scale migration to Shopify Plus (delivered alongside Kubix and ShipTheory), Zynk was retained to ensure continuity and stability for finance operations.

Unlike basic connectors that simply push orders or stock levels, Zynk delivers a deep, bi-directional integration that fully supports native Shopify Plus B2B functionality.

Deep Shopify Plus B2B Integration

Zynk enables Galleon Supplies to operate true B2B commerce on Shopify Plus by synchronising critical commercial data between Sage and Shopify, including:

- Native Shopify B2B functionality powered by Shopify Plus

- Automatic creation of Shopify Companies from Sage customer records

- Syncing company locations, including additions and removals

- Managing payment terms directly from Sage and reflecting them in Shopify

- Pushing credit limits, account balances, and account statuses to Shopify

- Supporting multiple Shopify websites from a single accounting system

- Feeding payment statuses back into Shopify for complete customer visibility

This ensures finance, operations, and sales teams are always working from the same data, without duplication or manual reconciliation.

Result

11-Year Seamless Partnership

Zynk has supported Galleon Supplies for over 11 years, far exceeding typical integration lifespans and demonstrating exceptional long-term reliability. This longevity was cited by Jason Caddy as a key reason they would confidently recommend Zynk to other businesses.

Operational Ease

The integration runs “headless” in the background, allowing day-to-day operations teams to focus entirely on growth while the accounts integration simply works, even through major platform changes.

Efficient Accounts Management

By automating order processing, payment reconciliation, and stock synchronisation, Zynk has eliminated manual data entry. The Galleon team has been able to redeploy staff from administrative tasks into revenue-generating and customer-retention activities, delivering a strong and ongoing ROI.

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