Galleon Supplies streamlines accounts and e-commerce with 11 years of integration

Galleon Supplies has depended on Zynk for over a decade as the backbone powering its accounting and e-commerce operations. Operating as a high-volume B2B supplier, the company needed an integration platform capable of scaling reliably through major technological transitions, from early Sage 200 implementations to recent Shopify Plus migration.

Challenge

Founded in 1970, Galleon Supplies expanded from processing 10–15 daily orders to managing 200+ orders daily across multiple channels including Galleon Supplies, Easy Gloves, and Loo and Behold. The organisation required dependable connectivity between e-commerce platforms and Sage 200 to ensure orders, payments, and inventory data flowed accurately to accounting without manual processing.

As the company evolved, a strategic shift to Shopify Plus introduced new demands around B2B trading, credit management, payment terms, and multiple storefronts. Any implementation had to maintain accounting stability while supporting contemporary B2B commerce workflows at scale.

Solution

Galleon Supplies initially selected Zynk to integrate Sage 200, addressing accounts department requirements. The platform's reliability prompted its retention during the Shopify Plus migration (executed with Kubix and ShipTheory), ensuring financial operations continuity.

Deep Shopify Plus B2B Integration: Zynk delivers bi-directional synchronisation supporting native Shopify B2B features:

• Native Shopify B2B functionality via Shopify Plus
• Automatic Shopify Company creation from Sage customer records
• Company location synchronisation (additions/removals)
• Payment term management between Sage and Shopify
• Credit limit, account balance, and status synchronisation
• Multiple Shopify website support from single accounting system
• Payment status feedback into Shopify for customer visibility

This alignment ensures finance, operations, and sales teams consistently access identical data without duplication or manual reconciliation.

Results

• 11-Year Seamless Partnership: Zynk has supported Galleon Supplies for over 11 years, exceeding typical integration lifespans and demonstrating exceptional reliability. Jason Caddy identified this longevity as a key endorsement factor.
• Operational Ease: The integration operates invisibly in the background, permitting operations teams to concentrate on growth while accounting processes function automatically, including through major platform transitions.
• Efficient Accounts Management: Automation eliminated manual data entry for order processing, payment reconciliation, and inventory synchronisation, allowing staff redeployment from administrative functions to revenue-generating and customer-retention activities.

"We would recommend Zynk because it just works. Once it's set up, everything runs quietly in the background, orders sync, payments reconcile, and stock stays accurate without constant checking or intervention."

- Jason Caddy, General Manager, Galleon Supplies