Customer Story
Company
Heritage Parts Centre
Heritage Parts Centre, headquartered in Shoreham, West Sussex, is a specialist retailer and wholesaler of auto spares for vintage vehicles. With over 30 years of experience and an annual turnover of £10 million, the company provides parts for iconic brands like Volkswagen, Porsche, and Land Rover. Serving customers in the UK, Europe, the US, and Australia, Heritage Parts employs around 60 people and is renowned for its expertise and quality products.
As Heritage Parts Centre expanded internationally, their bespoke website and manual order processing system struggled to keep up with the growing demand. Scaling operations became increasingly difficult due to bottlenecks in order processing, inventory tracking, and data management. Manual entry processes were prone to delays and errors, impacting efficiency and accuracy.
Additionally, Heritage Parts wanted to transition to a modern, off-the-shelf system like Magento to future-proof their operations while seamlessly integrating other sales channels, such as eBay and the automotive-specific sales portal eParts, with their ERP system, Sage 200. Alongside these challenges, Heritage also needed to integrate their secondary business, which operates on Xero, into the same streamlined ecosystem.
Zynk makes life a lot easier, and we wouldn’t have the business we have today without them. They’re experienced, knowledgeable, responsive, and reliable.
Bill Davies
IT Manager - Heritage Parts Centre
Heritage Parts Centre partnered with Zynk to address these challenges through a comprehensive integration solution that connected Magento, Sage 200, and additional sales channels. Key integrations included:
Additionally, Zynk’s responsive support team ensured that customisations, such as workflows tailored to Heritage’s demanding requirements, were delivered efficiently.
Since implementing Zynk’s integration, Heritage Parts Centre has achieved transformative improvements in efficiency, accuracy, and scalability:
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