Order Management System
Brightpearl Integration
Zynk's Brightpearl integration connects Brightpearl by Sage, the retail operating system for retailers and wholesalers, to the finance, ecommerce and CRM systems around it. Orders, contacts, products and goods movements export from Brightpearl, while orders, contacts, products and customer and supplier payments import into it, and order statuses update automatically.
Capabilities may differ depending on the product.
Benefits
Why businesses connect Brightpearl
Stock movements in the ledger
Goods movements export from Brightpearl, so stock received, sold or corrected can post to Sage or another finance system as stock transactions. Stock values in the accounts stay closer to what the warehouse actually holds.
Payments recorded where they belong
Customer and supplier payments import into Brightpearl from your accounting system or other payment sources, so balances in Brightpearl reflect what has actually been paid and received.
Orders from every channel
Orders from channels Brightpearl does not connect to directly, or from a B2B process, import as Brightpearl orders. Every sale then follows the same fulfilment and accounting route as the rest.
Contacts kept consistent
Contacts export from Brightpearl and import into it, so customer and supplier details match across your CRM, accounting and ecommerce systems instead of being corrected separately in each one.
Order statuses kept current
Order statuses update in Brightpearl as orders move through fulfilment elsewhere, such as a warehouse or carrier platform, so the team sees the true position without checking another system.
Products in step
Products export to your web stores and back-office systems, and import into Brightpearl where another system owns them, so SKUs, descriptions and prices are maintained in one place.
Capabilities
What you can do with Brightpearl
Every task the Zynk Brightpearl connector can run, grouped by the direction data moves.
Import into Brightpearl
Data Zynk writes into Brightpearl
5 tasks
- Contacts → into Brightpearl
- Customer payments → into Brightpearl
- Orders → into Brightpearl
- Products → into Brightpearl
- Supplier payments → into Brightpearl
Export out of Brightpearl
Data Zynk reads out of Brightpearl
4 tasks
- Contacts → out of Brightpearl
- Goods movements → out of Brightpearl
- Orders → out of Brightpearl
- Products → out of Brightpearl
Actions in Brightpearl
Tasks Zynk can automate in Brightpearl
1 task
- Update order statuses → in Brightpearl
Need something that isn't listed?
Most Brightpearl projects include at least one custom step. Our team builds it for you.
The problem
Why integrate Brightpearl?
Brightpearl brings orders, inventory, customers and accounting together, but most retailers still run other systems beside it: a group ledger, a CRM, extra sales channels. Unconnected, those systems need constant rekeying. Payments are entered twice, stock values drift from the accounts and contact details change in one place but not another.
Without integration
- Orders from unsupported channels keyed into Brightpearl by hand
- Stock values in the accounts that drift away from Brightpearl
- Payments recorded in the accounts but missing from Brightpearl
- Contact details updated in the CRM but not in Brightpearl
- Order status checked in two systems to answer one customer
With Zynk
- Orders import into Brightpearl from your other channels
- Goods movements export so stock transactions post to finance
- Customer and supplier payments import into Brightpearl
- Contacts move between Brightpearl and your CRM automatically
- Order statuses update in Brightpearl as orders progress
How it works
How the Brightpearl integration works
Step 1: Connect Brightpearl
Zynk connects to your Brightpearl account and to the finance, ecommerce, CRM or warehouse systems that need its data, with no development work for your team.
Step 2: Agree ownership and mappings
Decide which system owns products, contacts and prices, then map Brightpearl channels, nominal codes, tax codes and warehouses to their equivalents in each connected system.
Step 3: Test on real activity
Run recent orders, payments and goods movements through the workflows and compare the results in both systems, adjusting mappings until stock, tax and balances agree.
Step 4: Automate with alerts
Workflows run on a schedule or on demand, with alerts when a record cannot be processed, such as a payment for an order Brightpearl does not recognise.
Integrations
What can you connect to Brightpearl?
Brightpearl and Sage 200
Create Sage 200 sales orders from Brightpearl, post goods movements as stock transactions and import Sage 200 stock records into Brightpearl as products.
Brightpearl and Sage Intacct
Pass Brightpearl orders and contacts to Sage Intacct as sales orders and customers, and bring AR and AP payments back so Brightpearl balances match the ledger.
Brightpearl and Shopify
Import Shopify orders into Brightpearl and send Brightpearl products to the store, for businesses whose Shopify process needs mapping beyond a standard channel setup.
Brightpearl and HubSpot
Share contacts between Brightpearl and HubSpot, and send Brightpearl orders to HubSpot so sales and marketing teams can see what each customer has bought.
Brightpearl integration FAQs
Which Brightpearl records does Zynk support?
Can Brightpearl link to Sage 200 or Sage Intacct?
Doesn't Brightpearl have its own accounting?
Is Brightpearl owned by Sage?
Can Zynk import customer and supplier payments into Brightpearl?
Can the Brightpearl integration run on a schedule?
Can Brightpearl mappings be tailored to our business?
Where should a Brightpearl integration project begin?
See what Zynk can automate for your Brightpearl setup
Book a 20-minute call. We'll review your systems, flag the quick wins and outline a practical route to going live.
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