Online Home Shop streamlines operations with Zynk integration between Linnworks, Peoplevox and Sage 200

Online Home Shop (OHS) specialises in home and living products, ranging from furniture to decor. As the business expanded, operational complexity grew, requiring multiple systems for inventory management, order fulfilment, and accounting. They needed a solution to streamline operations, boost efficiency, and minimise order processing and stock management errors.

Challenge

The organisation sought to automate data flow between Sage 200, Peoplevox, and Linnworks to eliminate manual data entry and reduce errors. They aimed for integrated systems enabling seamless platform communication, optimised inventory management to minimise discrepancies and prevent stockouts/overstocking, and faster order fulfilment to support scaling during peak periods.

Solution

Zynk automated data exchange between the three systems through: Linnworks-to-Sage 200 integration pushing sales orders automatically; Peoplevox-to-Sage 200 connection ensuring accurate stock updates; automated stock transfer synchronisation; and Linnworks-Peoplevox connection streamlining order picking, packing, and shipping.

Results

Outcomes included streamlined operations through eliminated manual entry, improved inventory management via automated synchronisation, faster order fulfilment between platforms, and enhanced customer satisfaction through accurate information and fewer errors, enabling efficient scaling and responsive customer demand management.

"Zynk's integrations have transformed the way we manage operations. Automating key workflows has not only saved time but also allowed us to focus on delivering the best possible service to our customers."

- James Atkinson, Head of Data & IT