Description
B2B Wave is a cloud-based ecommerce platform designed for B2B, wholesale, and manufacturing businesses. It allows you to set up an online marketplace, manage products and orders, and engage clients through personalised customer portals.
B2B Wave integration capabilities
Outdated or inaccurate data can severely impact your business, leading to stock mismanagement, ineffective customer engagement, and errors in order fulfilment. Without a reliable system, you risk overstocking or stockouts, missed marketing opportunities, and customer dissatisfaction due to delays and pricing errors. Integrating your systems using Zynk addresses these challenges by automating the transfer of key data—ensuring that your product information, customer details, and order statues are always accurate and up-to-date. You’ll benefit from better inventory control, more effective marketing, streamlined order processing, and consistent pricing, helping you maintain customer satisfaction and stay competitive in the market.
Key integration tasks
- Up-to-date product information by retrieving product categories and details. Support better inventory management and sales analysis.
- Accurate customer information by downloading and uploading customer details. Ensure up-to-date data to support better customer relationship management and personalised marketing.
- Efficient order management by extracting and updating order status information. Process orders accurately and timely, improving customer satisfaction and operational efficiency.
- Streamlined order processing and tracking by retrieving order details and updating payment statuses and tracking numbers. Ensure accurate and timely order processing, payment verification, and shipment tracking, enhancing overall customer service.
- Consistent pricing management by downloading and uploading price list information. Ensure pricing is accurate and up-to-date, supporting competitive pricing strategies and customer satisfaction.
B2B Wave integration made easy: next steps
Discovery
We’ll work with you to understand your business goals and objectives, internal processes, and available resources, as well as what you aim to achieve with your integration.
Build and testing
We’ll design and build your integration to meet your exact requirements. Once that’s complete, it’s time for you to test the integration to make sure everything is working as expected.
Go-live and support
After your integration goes live, our dedicated in-house support team will provide ongoing assistance to quickly resolve any issues that may arise.
Need to integrate something else? Just get in touch to discuss your needs; we can build integrations for most systems.
