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Ecommerce

Shopline Integration

Zynk's Shopline integration uses Autopilot, our no-code product, to post Shopline orders, refunds and payments to your accounting system and send stock levels back to the store. It suits retailers who sell through Shopline and keep their books in Xero, QuickBooks, FreeAgent or Sage, and who want each sale recorded without anyone retyping it.

Available for

Capabilities may differ depending on the product.

Benefits

Why businesses connect Shopline

Orders posted as invoices

Shopline orders reach your accounting system as invoices, with customer, product, tax and shipping details carried across, so the ledger reflects what the store sold rather than a total keyed in at the end of the week.

Refunds recorded as credits

Refunds issued in Shopline are posted as credits against the original sales, so revenue is not overstated and a returned item does not leave a loose end for your bookkeeper to chase.

Payments ready to reconcile

Shopline payments are recorded in your accounts, so matching them against the money that reaches your bank starts from complete data rather than downloaded reports.

Stock from your accounts

Stock levels held in your accounting system are sent to Shopline, so the store shows what you can actually ship and you avoid taking orders for items that have already sold out.

No developers involved

Autopilot is no-code. You connect Shopline and your accounting software, answer a few setup questions and Autopilot builds the integration for you, with nothing to script, host or keep patched.

Exceptions caught early

Autopilot's agents spot problems such as an unrecognised product or a new tax rate, resolve what they can and flag the rest for a decision, so small issues do not quietly pile up behind the scenes.

Capabilities

What you can do with Shopline

Every task the Zynk Shopline connector can run, grouped by the direction data moves.

Import into Shopline

Data Zynk writes into Shopline

1 task

  • Inventory → into Shopline

Export out of Shopline

Data Zynk reads out of Shopline

3 tasks

  • Orders → out of Shopline
  • Refunds → out of Shopline
  • Payments → out of Shopline

Need something that isn't listed?

Most Shopline projects include at least one custom step. Our team builds it for you.

Talk to us

The problem

Why integrate Shopline?

Shopline runs the storefront, but the books live somewhere else. Without a connection, orders are rekeyed into the accounts, refunds are missed, payments are reconciled from downloaded reports and stock is changed in two places. That overhead grows with every order, and the mistakes tend to surface at month end.

Without integration

  • Orders typed into the accounts from the Shopline admin
  • Refunds missed, leaving revenue overstated
  • Payments reconciled from downloaded reports
  • Stock adjusted in the accounts and then again in the store
  • Problems discovered only at month end

With Zynk

  • Orders post to your accounting system as invoices
  • Refunds are recorded as credits against the original sales
  • Payments are recorded so reconciliation starts from complete data
  • Stock levels in Shopline follow your accounting system
  • Anomalies are flagged by Autopilot as they appear

How it works

How the Shopline integration works

  1. Step 1: Connect Shopline

    Start in Autopilot and authorise it to access your Shopline store. The guided setup walks you through each step, so no technical knowledge is needed to get the first connection in place.

  2. Step 2: Add your accounting system

    Link Xero, QuickBooks, FreeAgent or Sage, the system where your Shopline orders, refunds and payments should be recorded and where your stock levels are held.

  3. Step 3: Confirm the mapping

    Autopilot's AI-assisted setup proposes how Shopline products, tax and payment types map to your accounts, and asks you to confirm anything it cannot settle on its own.

  4. Step 4: Let it run

    Autopilot syncs on a schedule you control and watches for anomalies, such as an unmatched product or a failed sync, so issues are raised before they turn into a backlog of manual fixes.

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Shopline integration FAQs

What is Shopline?
Shopline is a commerce platform that merchants use to run online stores and sell in person. It offers open APIs, supporting both REST and GraphQL, for building apps and integrations. Autopilot works with those APIs on your behalf, so you do not need to build anything yourself.
Can I connect Shopline to Xero or QuickBooks?
Yes. Autopilot connects Shopline to Xero, QuickBooks, FreeAgent, Sage Business Cloud Accounting, Sage 50 and Intuit Enterprise Suite. Orders arrive as invoices, refunds as credits and payments are recorded, with tax and payment types mapped to the codes you confirm during setup.
Will Shopline work with Sage?
Yes. Autopilot links Shopline to Sage Accounting and Sage 50, so store orders, refunds and payments are recorded in Sage and stock levels held in Sage can be sent back to your Shopline store on a schedule you choose.
Do I need a developer to connect Shopline?
No. Autopilot is Zynk's no-code product, built for small businesses. Setup is guided, with AI-assisted mapping and exception handling, so there is no code to write and no integration server for you to look after.
What Shopline data does Zynk send to my accounts?
Autopilot exports orders, refunds and payments from Shopline and records them in your accounting system as invoices, credits and payments. In the other direction, it sends stock levels from your accounts to the store, so online availability matches what you hold.
How often does Shopline sync with my accounts?
Autopilot syncs on a schedule you control, so the books can be updated through the day or once each evening. In the background it also watches for anomalies, such as an unrecognised product or a sudden rise in refunds, and flags them for you.
Can I use Shopline alongside other sales channels?
Yes. Autopilot is designed for businesses selling across several channels, including Shopify, Amazon, eBay and WooCommerce. Shopline orders can sit alongside them, with every channel posting into the same accounting system, so all your trading is reported together.

See what Zynk can automate for your Shopline setup

Book a 20-minute call. We'll review your systems, flag the quick wins and outline a practical route to going live.

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