B2B Ecommerce
B2B Wave Integration
Zynk's B2B Wave integration connects your B2B Wave wholesale ordering portal to the ERP, accounting and shipping systems that run the rest of the business. Trade orders and new customers flow out to Sage, Business Central or Xero, while products, price lists, customer prices, stock, payment status and tracking numbers come back in. It suits wholesalers and distributors selling to trade accounts.
Capabilities may differ depending on the product.
Benefits
Why businesses connect B2B Wave
Customer pricing from the ERP
Price lists, customer-specific prices and product discounts import into B2B Wave from the system where they are agreed. Each trade account sees its own pricing in the portal, and sales reps stop maintaining a second copy.
Orders straight to the back office
Orders placed in B2B Wave export to your ERP or accounting system as they arrive, with customer accounts, products and delivery details mapped, so the office processes trade orders instead of retyping them.
Stock buyers can rely on
Inventory updates import into B2B Wave from your ERP or warehouse system, so buyers ordering at volume see what you can actually ship and fewer orders need cutting back after they are placed.
Payment status in the portal
Order payment updates import from your accounting system, so B2B Wave shows which orders have been paid. Customer services and sales reps can answer account queries without asking finance to check.
Tracking back to buyers
Order status updates and tracking numbers import from your shipping platform or ERP once goods leave the warehouse, so trade buyers can follow deliveries from their portal login.
VAT that lines up
VAT groups, VAT classes and VAT rules export from B2B Wave, so tax on each order maps to the right tax code in your accounts. B2B Wave combines a customer's VAT group with a product's VAT class to set the rate.
Capabilities
What you can do with B2B Wave
Every task the Zynk B2B Wave connector can run, grouped by the direction data moves.
Import into B2B Wave
Data Zynk writes into B2B Wave
9 tasks
- Customer prices → into B2B Wave
- Customers → into B2B Wave
- Inventory updates → into B2B Wave
- Order payment updates → into B2B Wave
- Order status updates → into B2B Wave
- Order tracking number updates → into B2B Wave
- Price lists → into B2B Wave
- Product discounts → into B2B Wave
- Products → into B2B Wave
Export out of B2B Wave
Data Zynk reads out of B2B Wave
9 tasks
- Categories → out of B2B Wave
- Customers → out of B2B Wave
- Order status → out of B2B Wave
- Orders → out of B2B Wave
- Price lists → out of B2B Wave
- Products → out of B2B Wave
- VAT classes → out of B2B Wave
- VAT groups → out of B2B Wave
- VAT rules → out of B2B Wave
Need something that isn't listed?
Most B2B Wave projects include at least one custom step. Our team builds it for you.
The problem
Why integrate B2B Wave?
Wholesale ordering portals only work when what buyers see is right: their prices, current stock and the status of their orders. When B2B Wave is not connected to the ERP, staff update prices and stock in two places, rekey every order and field calls from buyers asking whether an order has shipped or a payment has landed.
Without integration
- Customer price agreements kept separately in the portal and the ERP
- Trade orders retyped into the sales order system
- Buyers ordering lines that are already out of stock
- Account managers asking finance whether an order is paid
- Buyers phoning to ask where a delivery has got to
With Zynk
- Customer prices and price lists import from the ERP
- B2B Wave orders export to your ERP or accounting system
- Inventory updates keep portal stock in line with the warehouse
- Payment updates show each order's payment status in B2B Wave
- Tracking numbers and order statuses update in the portal
How it works
How the B2B Wave integration works
Step 1: Connect B2B Wave and your ERP
Zynk connects to your B2B Wave account and to the ERP, accounting or shipping system behind it. Existing customers, products, categories and price lists are read first, so matching records can be established.
Step 2: Map accounts, prices and VAT
Link B2B Wave customers to ERP accounts, products to stock codes and VAT groups and classes to your tax codes, then decide which system owns prices and which owns customer records.
Step 3: Test the order cycle
Place test orders in B2B Wave and follow each one through: order created in the ERP, stock adjusted, payment recorded, tracking returned. Mappings are refined until every step matches.
Step 4: Automate the routine
Orders and stock run frequently through the day, price lists and product updates on the schedule your sales team needs. Alerts flag any order that could not be created, such as one for a customer missing from the ERP.
Integrations
What can you connect to B2B Wave?
B2B Wave and Sage 200
Create Sage 200 sales orders and customers from B2B Wave, then return stock records, stock levels and price bands so the portal reflects what the ERP holds.
B2B Wave and Sage 50 UK
Post B2B Wave orders into Sage 50 as sales orders and send Sage 50 price lists and stock levels to the portal, keeping trade pricing consistent across both.
B2B Wave and Microsoft Dynamics 365 Business Central
Turn B2B Wave orders into Business Central sales orders and bring BC items and customers into the portal, so trade accounts and products are set up only once.
View the Microsoft Dynamics 365 Business Central integration →
B2B Wave and Xero
Raise Xero invoices from B2B Wave orders and bring Xero payments back as order payment updates, so the portal shows which trade orders are settled.
B2B Wave and Shiptheory
Pass B2B Wave orders to Shiptheory for labelling and return tracking numbers to each order once the shipment has been booked with the carrier.
B2B Wave integration FAQs
What is B2B Wave?
Can B2B Wave orders flow into Sage 200 or Sage 50?
Can Zynk import customer-specific prices into B2B Wave?
Does the integration update order status and tracking in B2B Wave?
How does the B2B Wave integration handle VAT?
Does B2B Wave offer an API for integration projects?
See what Zynk can automate for your B2B Wave setup
Book a 20-minute call. We'll review your systems, flag the quick wins and outline a practical route to going live.
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