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Ecommerce
Zynk's BigCommerce integration connects your BigCommerce store to the accounting, ERP and shipping systems that fulfil and account for its orders. Orders and customers export to Sage, Xero or Business Central, while products, inventory levels, shipments and order statuses are updated in BigCommerce from the back office. It suits retailers and wholesalers selling through BigCommerce.
Benefits
Every BigCommerce order exports to your accounting or ERP system with its customer, lines, tax and shipping, ready to post as an invoice or sales order. Finance stops working from order emails and CSV downloads.
Inventory levels update in BigCommerce from the system that holds your stock. When products sell through other channels or arrive from suppliers, the store picks up the change on the next run instead of overselling.
Shipments import into BigCommerce once orders leave your warehouse, ERP or shipping platform, and order statuses update with them, so customers can see tracking and your team stops editing orders one at a time.
Products import into BigCommerce from your ERP or product system, and categories and products export for mapping, so prices, descriptions and new lines are maintained in one place rather than two.
Customers export from BigCommerce to your ledger or CRM, and trade accounts opened in the back office import into the store, so account details match wherever your team looks them up.
Capabilities
Every task the Zynk BigCommerce connector can run, grouped by the direction data moves.
Data Zynk writes into BigCommerce
3 tasks
Data Zynk reads out of BigCommerce
4 tasks
Tasks Zynk can automate in BigCommerce
2 tasks
Most BigCommerce projects include at least one custom step. Our team builds it for you.
The problem
BigCommerce handles the storefront and checkout well. After the order, the work moves to other systems: the accounts, the warehouse and the carrier. Without integration, orders are rekeyed, stock is adjusted by hand and someone updates every shipped order in the BigCommerce control panel. The effort grows with each extra order and channel.
How it works
Zynk connects to your BigCommerce store through an API account created in the store's control panel, and to the accounting, ERP or shipping platform that will exchange data with it.
Map SKUs, variants, tax classes, shipping methods and customer groups to the codes your back office uses, and decide whether orders post as invoices or as sales orders.
Process a range of test orders, including discounts, mixed product types and different shipping options, and compare totals in both systems before the integration goes live.
Orders and inventory run as often as every few minutes, products and customers on the schedule you prefer. Alerts highlight any order that could not post, so it is fixed while the details are fresh.
Integrations
Create Sage 50 US invoices or sales orders from BigCommerce orders, add customers as they appear, and send inventory levels from Sage back to the store.
Post BigCommerce orders into Sage 200 as sales orders, then return stock levels and despatch notes so the store shows availability and marks orders as shipped.
Send BigCommerce orders and customers to Business Central, and import items and sales shipments back, so the catalogue and order status follow the ERP.
View the Microsoft Dynamics 365 Business Central integration →
Raise Xero invoices and contacts from BigCommerce orders and customers, giving a smaller finance team a complete sales ledger without manual entry.
Send BigCommerce orders to Shiptheory for carrier labels and bring shipments back into the store with tracking, marking each order as shipped.
Technical Hot & Cold automated invoice and credit memo imports from BigCommerce into Sage 50 with Zynk, removing manual entry while keeping inventory data clean and refunds clearly tracked.
Technical Hot & Cold
Read the Technical Hot & Cold storyArticles
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